CERTIFIED PUBLIC ACCOUNTANT

| Wednesday

Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I am a senior-level accounting professional with “Big 6” experience. Above all else, I have an impeccable
record of managing accounting practices consistent with GAAP and have never been involved with
any improper practices. My references will echo that trait. I have an in-depth knowledge of federal and
state tax codes and regulations and am skilled in all aspects of tax and financial planning and budgeting.
Resume
Emma Thompson, CPA
55 Amanda Avenue
Encino, California 91316
(818) 555-9875 / email@email.com
CPA—“Big 5” Experience
Expertise in Taxation / Forensic Accounting / Auditing / Financial Analysis
Cutting-Edge Technology Solutions / Hiring, Training, & Supervising
Senior-Level Accounting Professional with excellent qualifications in accounting, client relationships
management, and financial/tax reporting. In-depth knowledge of generally accepted
accounting principles as well as federal and state tax guidelines. Proven ability to work well
under pressure with attention to detail and meeting critical deadlines. Highly developed skills
in analyzing/interpreting/summarizing data, problem solving, building client rapport, and organizational
management.
Core Strengths
Research & Analysis Tax Planning
State & Federal Income Taxes P&L Evaluation
Financial Reporting & Projections Budget Development/Management
Compilation & Reviews Business Development
Client Relations Hiring, Training & Supervision
Professional Experience
JONES, STEIN & WILLIMS, CPAS, Beverly Hills, CA 1995Present
CPA/Senior Accountant
Provide full range of accounting and tax services including audits, projections, compilations
and review, and tax return preparation for corporations, partnerships, and individuals. Develop
and manage client relationships across diverse industries including entertainment, real estate,
construction, and nonprofits, as well as high net worth individuals. Research complex tax issues.
Train and supervise junior staff members.
_ Introduced technology solutions that standardized in-house tasks including audit working
papers, financial reports, and tax returns. Reduced time required to complete audits and
tax returns by 30%.
_ Advised real estate holding company through various complex due diligence and financing
procedures.
_ Directed preacquisition audit of manufacturing operation considered for purchase by major
client. Findings resulting in recommendation that purchase not be completed.
_ Successfully negotiated IRS tax settlements on behalf of clients.
Education
UNIVERSITY OF CALIFORNIA, Los Angeles, CA; B.A. in Economics
Keywords
Auditing
Banking & Lines of
Credit
Budgeting
Client Relationships
Compilation &
Reviews
CPA
Financial Analysis
Financial Reporting
Financial
Projections
Forensic Accounting
Generally Accepted
Accounting
Principles/GAAP
Hiring, Training, &
Supervising
P&L Evaluation
Problem Solving
Research & Analysis
State & Federal
Income Taxes
Tax Guidelines
Tax Planning
GAAP
Training &
Supervision
CFO
48
Keywords
Financial Strategies/
Analysis
Asset/Liability
Management
Strategic Planning
Profitability Modeling/
Forecasting
Profit & Loss (P&L)
Management/
Analysis
Financial Statement
Preparation
Regulatory Compliance
Capital/Operating
Budgets
Cross-Functional Team
Leadership
Financial Restructuring
Margin Improvement
M&A Due Diligence/
Management
Audit Management
Policy Development
Financial
Planning/Controls
Return-on-Assets (ROA)
Return-on-Equity (ROE)
Return-on-Investment
(ROI)
Corporate Tax
Planning/Oversight
Regulatory Affairs
Oversight/Compliance
Resume
Frank Thompson
62 Rancho Rio Boulevard
Northridge, CA 91326
(818) 555-1122 / email@email.com
Diversified Senior-Level Finance Specialist
Special Expertise in MIS
Extensive Mergers and Acquisitions Experience
Skilled in Financial Integration of IT and Business Process
Ten-year, cross-functional corporate and entrepreneurial finance experience. Core contributions
to successful start-ups and established leaders. Expert in M&A due diligence and systems/culture
integration.
Core Strengths
Financial Strategies/Analysis Corporate Tax Planning/Oversight
Capital/Operating Budgets Profitability Modeling and Forecasting
Profit & Loss (P&L) Management Financial Restructuring
M&A Due Diligence/Management Regulatory Affairs Oversight
Professional Experience
R&D Technology Associates, Los Angeles, CA 1999 to Current
Chief Finance Officer
Report directly to the CEO, maintaining full business operations authority and P&L responsibility
for all financial strategic planning, asset/liability management, financial statement
preparation, audit management, finance policy development, financial planning/control, and
regulatory compliance. Cross-functional team leadership as member of core management team.
Solid contributions in return-on-assets (ROA), return-on-equity (ROE), and return-on-investment
(ROI). Structured accounting, administration, and MIS areas.
_ Participated in five major corporate acquisitions and related integrations.
_ Received LA Biz Award for creating employee-owned subsidiary.
_ Negotiated joint venture with Malaysian firm to test/correct software.
_ Took $16 million contract to $50 million, five-contract revenue stream.
Education
Boston College, Carroll Graduate School of Management, Chestnut Hill, MA
Master of Science: Finance, Highest Honors, 1997
Massachusetts Institute of Technology, Sloan School of Management, Cambridge, MA
Bachelor of Science: Management Science, concentration in Finance, 1995
References Furnished Immediately upon Request
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
As a skilled and accessible manager, I can run large organizations yet do a spreadsheet when needed,
I can see “the big picture” yet reduce a complex problem to a simpler explanation, and I can manage
the details of multimillion-dollar organization. My financial background is very sound, with an emphasis
on audit management, policy controls, and when necessary, financial restructuring. Under my
direction my current corporation manages the best ratio of SG&A expenses to revenues in our industry.
CHANGE/REENGINEERING CONSULTANT
49
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I have cross-industry experience and significant achievements working with start-up, turnaround, and
high-growth businesses. I have comprehensive management experience, and have been successful in restructuring
sales, marketing, strategic and business planning, and information technology. I am a
tough but fair negotiator who can create win/win outcomes. I am a skilled public speaker who is comfortable
communicating cross-culturally and across management and functional lines.
Resume
Henry L. Crawford
27 Elm Circle
Miamisburg, Ohio 45347
(937) 555-1573 / email@email.com
Change/Reengineering Consultant
Experience Building Start-Up, Turnaround, & High-Growth Companies
Facilitate Corporate Cultural Change & Build Strategic Partnerships Skilled
Relationship Manager / Customer-Driven Management Style
Entrepreneurial spirit and multiindustry experience. Facilitate business development and
profit growth through emphasizing continuous process improvement and cost containment.
Core Strengths
Business Consulting Contract Negotiations
Corporate Image Sales Management
Problem Solving Teaming & Leadership
Product & Service Pricing Training & Development
Professional Experience
CRAWFORD & SEALS, INC., Miamisburg, Ohio 1985 to Current
Business Consultant
Successful leading start-up and underperforming organizations to industry leadership positions
and profitability through analyzing operations, identifying problems, and restructuring
processes. Expert in competitive market positioning and key customer relationship management.
Deliver strong and sustainable financial gains in challenging markets through decisive
leadership.
_ Directed start-up of multimillion-dollar real estate investment firm.
_ Managed chain of 400 health clubs from loss to $5M annual profit.
_ Streamlined manufacturing plant to cut costs $500K per month.
_ Negotiated merger between two major medical facilities.
Education
Wright State University, Dayton, Ohio
M.B.A., 1995
_ B.S., Finance & Accounting, 1984
_ Graduate GPA: 4.0
References Furnished Immediately upon Request
Keywords
Reengineering
Consultant
Strategic
Partnership
Competitive Market
Positioning
Cost Containment
Profit Growth
Relationship
Management
Cross-Cultural
Communication
Business
Development
Multiindustry
Experience
Customer-Driven
Management
Start-Up
Turnaround
Continuous Process
Improvement
Corporate Cultural
Change
Contract
Negotiations
Corporate Image
Sales Management
Business
Reengineering
Efficiency
Improvement
Problem Solving
CHEMIST
50
Keywords
Science
Organic
Research
Development
Composition
Structure
Elements
Synthetics/Polymer
Modeling
Simulation
Measure
Independent
Chemistry
Meticulous
Mathematics
Analytical
Corrosion
Reaction
Kinetics
Spectrographic
Resume
Mary Beth Brissette
2345 Spyglass Circle
Waterford, Michigan 00000
(208) 555-0000 / email@email.com
Chemist
Expertise in Chemical Corrosion Research
Strong science, inorganic, and organic chemistry background. Exceptional knowledge of chemistry
specializing in research and development of polymer compounds and the effects of chemical
corrosion on super alloy metals.
Core Strengths
Organic Chemistry Reaction Kinetics
Proficient Computer Skills Gibbs Energy of Formation
Data Analyzation Spectrographic Analysis
Quality Control Chemical Corrosion Research
Professional Experience
CHEMICAL MANUFACTURER, Cascade, Michigan 1997 to Current
Chemist
Prepare instructions for plant workers that specify ingredients, mixing times, and temperatures
for each stage in the process. Monitor automated processes to ensure proper product
yield, and test samples of raw materials or finished products to ensure that they meet industry
and government standards. Report and document test results and analyze those results to improve
existing theories or develop new test methods.
_ Developed a new process to reduce costs in mixing chemical compounds resulting in a
$250,000 cost savings per year.
_ Chairperson of a Regional Conference of Chemists and Material Scientists on Corrosion Research.
Education
Michigan State University, East Lansing, Michigan
Master of Science Degree in Chemistry 1997
_ Contributor to the JANAF Thermochemical Tables
_ Dean’s List, Four Years
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I am accurate, pay attention to detail, and have the ability to focus. I am curious and thrive on research
and experiments. I rely on collaboration with other professionals and work well with or without supervision.
I enjoy working with my hands building scientific apparatus, performing laboratory experiments,
and computer modeling. I value the integrity of my work. I am a meticulous and organized
record keeper. I have a well-established network of professional chemists with whom I collaborate regularly.
CITY MANAGER
51
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
With my background in economic development, I am able to attract businesses appropriate to communities
and consistent with their future plans. Coordinating infrastructure projects by leading a team of
civil engineers and public works specialists has yielded positive results, meeting deadlines and exceeding
expectations. I am able to design and implement program initiatives. I have extensive experience
in regional collaborations that increase services while trimming the cost of delivery and maintaining
quality.
Resume
Dana Urban
5555 72nd street
Omaha, Nebraska 68102
(402) 555-1122 / email@email.com
City Manager
Economic Development/Business Liaison
Member International City/County Management Association
Goal-oriented administrator with vision and skills to bring municipalities into the twenty-first
century. Skilled in cost-saving strategies and planning that bring initiatives to life while maintaining
the integrity of existing communities.
Core Strengths
Economic Development Project Management
Regional Collaboration Community Relations
Zoning Regulations Contract Negotiations
Budget Administration Strategic Planning
Professional Experience
City of Des Moines, Des Moines, Iowa 1995present
City Manager
Prepared and administered $120MM annual municipal budget. Attended Council meetings
and implemented policy of elected officials. Managed Human Resources with final decision on
hiring and firing key personnel. Developed positive relationships with local media, businesses
and community. Negotiated contracts and reviewed proposals for development projects. Reported
progress of City departments in reaching goals.
_ Leveraged services through regional collaboration saving $6.2MM annually
_ Designed Youth Leadership Project under Iowa state renewable grant
_ Coordinated five-year neighborhood revitalization project
_ Des Moines named in 100 best places to live in America 1999
Education
Creighton University, Omaha, Nebraska
Bachelor of Arts/Political Science 1987
Master of Arts/ Urban/Suburban Administration 1992
Keywords
Planning
Zoning Regulations
Local Ordinances
Public Services
Economic
Development
Annual Budget
Community
Relations
Policy
Municipal
Operations
Contracts
City Council
Media Relations
Human Resources
Project Management
Budget
Administration
Infrastructure
Business Liaison
Neighborhood
Revitalization
Statutes and
Legislation
Regional
Collaboration
CIVIL ENGINEER
52
Keywords
Industry Knowledge
Conceptual
Knowledge
Hands-on
Experience
Project Oriented
Scientific
Instrumentation
AutoCad
GenericCad
GPS/GIS
VISIO
Excel
Licensed
Professional Civil
Engineer
Self-Insured
Building
Construction
Results Oriented
Transit
Technical
Mathematics
Eaglepoint
SoftDesk
Design
Logic
Resume
Kendall Koplin
11027 Southeast 21 Boulevard
Anywhere, Idaho 00000
(208) 555-0000 / email@email.com
Civil Engineer
Accomplished Multilingual Engineer
Successful Project Management and Supervisory Experience
Competent in building construction, local transit, pipelines, electric, gas, and sanitary services.
Effective problem-solving and decision-making skills. Proficient in managing multiple projects.
Fluent in English, Spanish, and Portuguese.
Core Strengths
Solid Management Capabilities Excellent Technology Skills
Team Player Project Oriented
Schematics Results Oriented
Design Quality Conscious
Professional Experience
L&A ENGINEERING, Idaho Falls, Idaho 1988 to Present
Civil Engineer
Oversee and conduct daily operations of a $3.6M sewer renovation project. Plan and oversee a
variety of field projects, including making recommendations for design of parking and maintenance
facilities.
_ Successfully completed a $1.2M City Greenbelt renovation project, on time and within budget.
_ Successfully completed a $5.6M street and landscape redesign project saving the company
$51,000.
_ Improved record-keeping database by redesigning input logic.
Education
Idaho State University, Pocatello, Idaho
Bachelor of Science Degree in Civil Engineering; 1988
_ Dean’s List, 4 Years.
_ Junior and Senior Internship, L&A Engineering; only offered to top two students.
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I meet all qualifications outlined in the job posting including a Bachelor’s degree. I have designed and
managed several multimillion-dollar projects in the Boise area. I have the dedication it takes to visualize
the project, start the project, and see it to completion. My proficient use of computer software
makes me most productive, reducing any training time, and I can assist in training other coworkers. I
have successfully coordinated a number of project professionals. I am available immediately and have
directly related experience.
CIVIL SERVICE (POLICE OFFICER)
53
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I am a police academy graduate with specialized training in fingerprinting and analysis and crime
scene investigations.With five years of experience as a police officer, I have had many opportunities to
put to use much of my training and expertise on the job. Duties have also included walking a beat,
driving a cruiser, and operating a motorcycle. Prior formal education in criminal justice has prepared
me for management and/or supervisory roles, as I become eligible.
Resume
Michael Lendl
113 Bartlett Street
Lewiston, Maine 04240
(207) 555-7777 / email@email.com
Police Officer
Crime Scene Investigator
Crime Scene Lab Fingerprinting Specialist
Certified in the Use of Varied Surveillance Equipment
Law enforcement professional with active involvement in all areas of police work including
numerous court appearances as a witness, volunteer participation in self-defense programs,
and monitoring, reviewing, and making recommendations for lock-up and jail security procedures.
Core Strengths
Fingerprint Analysis Undercover Operations
Crime Investigations Surveillance
Interrogations Witness Questioning
Professional Experience
Lewiston Police Department, Lewiston, Maine 1997Present
Police Officer
Monitor a specified geographic area for unlawful or suspicious activities, and in some cases
providing and dispatching assistance to those requiring medical assistance. Perform duties on
a rotation basis while either walking a beat with a fellow officer, driving a cruiser, or operating
a motorcycle. Specialized work involving crime scene investigations and undercover work is
scheduled as needed.
_ Recognized as the department’s fingerprinting expert.
_ Proficient at operating an intoxilyzer; train other officers.
_ Volunteer, labor relations liaison assisting union steward.
_ Member, Jail Security Committee.
Education
University of Maine (L/A Center), Lewiston, Maine
Bachelors Degree: Criminal Justice, 1996
_ Attended,Waterville Police Academy,Waterville, Maine
_ Graduated, Police Training Program, 1997
Keywords
Law Enforcement
Surveillance
Criminal Law
Investigations
Doppler Traffic
Radar
Intoxilyzer
Operation
Dispatching
Self-Defense
Traffic Control
Court System
Labor Relations
Jail Security
Management
Undercover
Witness
Suspect
Victim
Lineup
Finger Printing
Firearms
COLLEGE GRADUATE—ACCOUNTING
54
Keywords
Accounts Payable
Accounts Receivable
General Ledger
Account
Reconciliations
Expense Reports
Collections
Finance
GPA
Accounting
Major/Degree
Auditing
Cost Accounting
GAAP
Oral and Written
Communication
Skills
Payroll
Benefits
Financial functions
Microsoft Excel and
Word
Quicken,
QuickBooks,
Peachtree
Bookkeeping
Bachelor of Science
in Accounting
Resume
Susan Quinn
35 Memorial Boulevard
Newark, NJ 07104
(973) 555-1212 / email@email.com
Entry-Level Accountant
Record of cost reduction and collections improvement
Self-starter / Streamlining accounting processes
Leveraging technology to increase efficiency and accuracy
Motivated college graduate with a Bachelor of Science degree in Accounting. Strong academic
performance. Four years of part-time experience performing basic bookkeeping/accounting
functions.
Core Strengths
Organizational skills Computer proficient
Multitasking Talented in basic accounting
Detail oriented Strong work ethic
Numerically accurate Integrity
Education
University of Syracuse, Syracuse, NY
Bachelor of Science: Accounting, 2001
Minor: Computer Science
_ 3.7 GPA in Major
Professional Experience
REED ANIMAL HOSPITAL, Newark, NJ Part-time 1999Present
Administrative Assistant, Reception, Bookkeeping
Handle all front-desk duties at a busy small-animal practice. Schedule appointments, take orders
for medicines, field questions, and solve problems. Bookkeeping/accounting activities include
maintaining computerized records using Quicken, and reconciling accounts.
_ Created an Excel spreadsheet to track past-due invoices
_ Decreased aging reports and increased monies collected by over 40%
_ Saved $2000 annually by negotiating a bulk-buying agreement
_ Helped automate AP and AR
_ Streamlined staff payroll operations by creating an electronic form
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
As a new Accounting graduate, I stand out in two ways. First, I offer a record of improving accounting
processes in a small office. Second, I know how to use software applications to improve the speed and
accuracy of accounting operations. My organizational, communication, and problem-solving skills are
equally strong. I am able to benefit a company significantly by accurately performing basic accounting
functions as well as introducing efficiencies that reduce costs.
COLLEGE GRADUATE—COMMUNICATIONS
55
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
While attending college, I held part-time and summer jobs for companies that ranged from Web-based
businesses to the performing arts, advertising communications, and radio. This, together with internships
my junior and senior years, gave me hands-on experience in multimedia, public relations, and creative
services. This combination of broad-based experience and formal education will help me quickly
come up to speed in your company, and enable me to make valuable contributions from day one.
Resume
Glenna Hazen
1167 Frederick Valley Pike
Huber Heights, Ohio 45428
(937) 555-7377 / email@email.com
College Graduate—Communications
Seeking Entry-Level Position in Communications
Multimedia Training: Advertising Communications, Broadcast & Electronic Media,
Trade Show Presentations, & Public Relations
Strong combination of classroom training and hands-on experience. Enthusiastic and energetic
top performer graduating in top five percent of class. Internships completed with major advertising
agencies and corporations.
Core Strengths
Planning & Organization Self-Motivated
Creative Problem Solving Attention to Detail
Multitasking Computer Proficiency
Team Leadership Concept Development
Professional Experience
FLYNN-BRODERICK, INC., Cincinnati, Ohio 1995 to Current
Intern
Assisted with campaign planning and management. Conducted market research, wrote direct
mail letters and press releases, and designed electronic media (home page). Produced corporate
identity through creating letterhead and logo. Contracted for creative services. Helped develop
publications, i.e., newsletters and training manuals. Planned and managed conferences and
special events; coordinated complex logistics.
_ Expanded AIDS Awareness effort to community outreach programs.
_ Secured corporate sponsorship for Communications College scholarship.
_ Spearheaded fund raising campaign that produced $10K for food pantry.
_ Led grassroots campaign that defeated proposed teen center closing.
Education
Wright State University, Dayton, Ohio
Bachelor of Science, Organizational Communication, 2002
_ GPA: 3.65
_ President of Spanish Club; Member of Campus Actors Guild
References Furnished Immediately upon Request
Keywords
Advertising
Communications
Broadcast Media
Campaign
Management
Conference Planning
Event Management
Logistics
Corporate Identity
Direct mail
Campaign
Market Research
Multimedia
Advertising
Press Release
Public Relations
Publications
Grassroots
Campaign
Fund-Raising
Community
Outreach
Corporate
Sponsorship
Trade Shows
Electronic Media
Creative Services
COLLEGE GRADUATE—CONSTRUCTION
56
Keywords
Real-World Experience
B.S., Construction
Management
Time and Cost
Parameters
Building Construction
and Code Compliance
Commercial and
Residential
Construction
Planned Use
Development (PUD)
Project Scheduling
through Completion
Engineering and
Construction
Technology
Construction Quality
Control Management
Specifications and
Contracts
Soils and Foundations
Cost Estimating and
Competitive Bidding
Construction Safety
Mechanics of Engineering
and Materials
Crew and Subcontractor
Supervision
Surveying
Concrete and Steel
Design
Articulate
Communications
Land Development
Labor Productivity
Resume
Jason Pertowski
8215 Harriet Avenue South
Minneapolis, Minnesota 55406
(651) 555-3409 / email@email.com
Construction Manager
B.S., Construction Management / 10 Years’ Experience
Talented Builder of Physical Facilities Beneficial to Society
Eclectic Talents Blend Technology, Techniques, and Communications
Experience in the planning, development, and management of construction operations, with a
record of consistent achievement in improving quality, accountability, and efficiency. Proficient
at managing simultaneous projects to meet costs/deadlines successfully.
Core Strengths
Supervision and labor productivity Planned Use Development (PUD)
Land development and surveying Mechanics and materials
Competitive estimating and bidding Building construction and codes
Specifications and contracts Safety and quality control
Professional Experience
JP BARTLETT COMPANIES, Minneapolis, Minnesota 1995 to Current
Construction Manager
Supervise and coordinate construction management contract services for Rivertown, a 450,000-
square-foot facility. Direct monthly safety meetings. Coordinate layout and design, communicate
with engineers and key personnel. Perform on-site inspection during all phases of construction
projects, including commercial, single and multifamily, water towers, plants and
wastewater treatment facilities, barracks, fire stations, and other facilities. Interpret specifications,
review bids, and prepare concise activity reports. Manage budget process and financial
expenditures.
_ Implemented program for in-house precast concrete that reduced materials costs by 24%
_ Member of senior management team leading Minneapolis’s first PUD projects
_ Directed construction affairs for the mall renovation, a five-year, $2.8 billion project
_ Coordinated $25 million in mixed-use property development project, as part of revitalization
Education
North Dakota State University, Fargo, North Dakota
Bachelor of Science: Construction Management, May 2002
_ Peer Assistant, Construction Management Mentoring Program, 20012002
_ Home Builders Care Foundation Scholarship Recipient, 2002
References Furnished Immediately upon Request
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
Success in construction management prompted me to enhance my real-world experience with a related
B.S. degree. I have supervised 2 to 100-person crews—staff and subcontractors, with high productivity,
through all phases of projects. Both professors and supervisors have commended my ability to come in or
ahead of time with deadlines, within or below costs. “Ground-up” work with a major contractor and developer
has exposed me to commercial and residential construction. My concentrated studies in land development
and soils/foundations help me balance environmental and economic issues. I have significant
cost estimating and competitive bidding experience on concrete and steel design structures. My scope of
abilities ranges from technical specifications and contracts, to articulate communications at all levels.
COLLEGE GRAD—M.B.A.
57
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
As a recent MBA recipient with three years’ background in finance, marketing, and sales support with
Ernst & Young, I offer hands-on experience in an array of business functions in several industries, including
health care, retail, and hospitality. E&Y is a great training ground and I have learned much in
my time there, fast tracking from entry-level support positions to managing team leader. It has been
my practice to learn everything possible in every department, and I have done so while completing a
rigorous MBA program at Columbia.
Resume
Hanna Thomas
212-37 Corporal Kennedy Street
Bayside, NY 11360
(718) 555-1122 / email@email.com
Experienced Finance and Marketing Professional
Recent M.B.A. Recipient—Columbia University
Three Years’ Background with Ernst & Young
Committed to Achieving and Supporting Corporate Objectives
Contribute to cross-functional success by facilitating communication across individual account
teams; supporting the sales process; interfacing with partners, clients, and support staff; and
crafting value propositions.
Core Strengths
Marketing/Positioning Strategies Niche Marketing
Marketing Communications Strategic Analysis
Speed-to-Market Support Event Planning
Relationship Management Presentation Abilities
Professional Experience
Ernst & Young, LLP, New York, NY 1997 to Current
MarCom Specialist, Marketing Support
Work closely with sales and marketing executives in support of E&Y partners in the Metro
New York Tax Practice. Using experience and education in finance and marketing, provide a
wide array of marketing communications including pursuit packs, collateral pieces, and
newsletters. Using technology abilities, produce multimedia presentations/communications.
Handle public relations initiatives and seminar creation.
_ Produced unplanned, speed-to-market seminar for managing partner.
_ Created Practice’s first standardized, area-specific collateral pieces.
_ Suggested and supported development of Practice’s first intranet site.
_ Contributed ideas and content for Tax Practice’s yearly marketing plan.
Education
Columbia University, New York, NY
M.B.A.: Finance, 2002
Fordham University, New York, NY
Bachelor of Arts: Business, 1999
References Furnished Immediately upon Request
Keywords
M.B.A.
High GPA
Presentation
Abilities
Positioning
Strategies
Finance
Strategic Analysis
Marketing
Communications
Public Relations
Event Planning
Sales Support
Partner Support
Marketing Strategy
Technology Abilities
Multimedia
Communications
Sales and Marketing
Speed-to-Market
Support
Seminar Creation
Relationship
Management
Cross-Functional
Teaming
Collateral Material
Production
COLLEGE GRADUATE—MECHANICAL ENGINEER
58
Keywords
BSME
Analytical
Detail-Oriented
AutoCAD
Numerical aptitude
Engineering
Mechanical
Engineering
Design
Mathematics
Internship
Documentation
Team Player
Parts Design/Repair/
Replacement
Project Development
Life Cycle
Spreadsheets—
Excel, Lotus 1-2-3
Project Costing
Project Planning
Quality Assurance
Mechanically Adept
Detailed Drawings
Resume
Louise B. Brown
22 Acton Road
Acton, MA 02478
(978) 555-1212 / email@email.com
Mechanical Engineer—College Graduate
Combining sound academic training with hands-on experience
Mechanically Adept / Making Solid Project Contributions
Team Player / AutoCAD Proficient
Technically-skilled, highly motivated BSME with hands-on mechanical engineering experience.
Intensive co-op experience assisting with the development of an alternative energy project.
Core Strengths
Math and technical skills Organizational skills
Design and documentation skills Detail-oriented
Communication skills Parts repair/replacement
Working knowledge of welding AutoCAD layouts
Education
Northeastern University, Boston, Massachusetts
Bachelor of Science: Mechanical Engineering 2001
_ 3.4 GPA
_ Proficient in AutoCAD, Excel, and Lotus 1-2-3
Professional Experience
MILLDAM HYDRO, Gardner, MA Part-time 20012002
Co-op Position
Performed duties in support of day-to-day operations at a low-head hydropower generating station.
Developed Excel spreadsheets and entered line-items to assist with project costing. Evaluated
engineering problems and made recommendations. Developed AutoCAD layouts. Responded
to FERC (Federal Energy Regulatory Commission) correspondence. Specified
materials. Performed cost estimating and price comparisons.
_ Performed preventative maintenance on parts of hydraulic turbines
_ Helped design an eel-way to maintain the Fish and Wildlife license
_ Saved $2000 by negotiating more advantageous sheet metal contracts
_ Contributed to executing endangered mussels recovery program
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
My co-op placement gave me an opportunity to participate in the design, development, and implementation
of several engineering projects. On the job, I supported the Mechanical Engineer at various
stages of the project life cycle. I identified opportunities to reduce costs, recommended engineering solutions,
and solved project problems. My AutoCAD skills are excellent. In the role of entry-level mechanical
engineer, I am ready to “hit the ground running” and make valuable project contributions to a
company.

COLLEGE GRADUATE—SALES
59
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I am a recent college graduate with previous part-time and seasonal experience in a retail sales environment.
My achievements in school represent a strong work ethic and sense of responsibility, having
graduated with a 3.4 GPA while working all four years at UCLA. I achieved top store sales on several
occasions and was promoted to Assistant Manager.
Resume
John Justin
10231 Linden Lane
Los Angeles, California 90049
(310) 555-1111/ email@email.com
RECENT COLLEGE GRADUATE WITH B.A. IN ENGLISH
Track Record of Professional Accomplishments in Retail Sales
Excels in Customer Service
Tenacious / Motivated / High Energy
Hard working and highly motivated with a strong work ethic. Consistently goes beyond the requirements
of the job to achieve company goals. Learns quickly, enjoys challenges and works
well independently as well as collaboratively in a team setting. Track record of accomplishments
in retail sales positions.
Core Strengths
Organizational Abilities Team Building & Leadership
Client Relations Oral & Written Communications
Time Management Presentations
Problem Solving Sales Experience
Relationship Building Presentation Delivery
Computer Skills Report Preparation
Education
University of California at Los Angeles; 2002
B.A. in English
Professional Experience
FASHION WORLD, Los Angeles, CA 1997Present
Part-Time and Seasonal Positions
Assistant Manager (2000Present)
Sales Associate (19972000)
Promoted to Assistant Manager of $2.5 million location of national retailer. Oversee smooth
functioning of day-to-day operations, consistently meeting or exceeding sales goals while
maintaining stable payroll expense. Ensure high level of customer satisfaction. Hire, train,
schedule, and motivate team of 1520 sales associates.
_ Increased sales in men’s department by more than 50%.
_ Developed reputation for skilled merchandising.
_ Implemented weekly coaching meetings that enhanced staff morale, fostered team building,
and reduced absenteeism.
Keywords
College Graduate
GPA
Computer Skills
Major: Marketing
Prospecting
Account
Relationship
Leadership
Motivation
Organizational
Skills
Presentations
Problem Solving
Professional Image
Relationship
Building
Report Preparation
Sales Experience
Team Building
Time Management
Well Organized
Work Ethic
Work Experience
COMMERCIAL OR CORPORATE PILOT
60
Keywords
Aircrew Training
Pilot
Charter Flight
Aviation
Air Traffic Control
Altitude
Airport
Commercial Flight
Corporate Travel
Close Coordination
with Maintenance
and Operations
Cost Control
Crew Coordination
Customer Focus
Flexible Training
Managing Complex
In-Flight
Emergencies
Mentoring Crew
Members
Safety-First
Orientation
Simulator
Instruction
Upgrading Skills
Resume
Charles R. Miller
1400 West Street
Montgomery, Alabama 36100
(334) 555-1212 / email@email.com
Corporate or Commercial Pilot
7500 PIC, accident- and incident-free flying hours
Crew Coordination & Mission Planning Skills
Expert Ambassador
A team-oriented, safety-driven pilot who can balance operational needs with reliable, quality
flight operations. Regularly tested on my ability to upgrade across types quickly and capably.
Core Strengths
Flexible mission planning Natural instructor skills
Solid FAR knowledge Confidence-inspiring appearance
Crew coordination skills Managing multiple emergencies
Professional Experience and Qualifications
Commercial Pilot, Multi Engine, Land, Instrument
FAA Class I Medical Certification, No restrictions, July 2003
Total time: 10,500 PIC 7500 Instrument 8600 Multi-engine 7500 IP 4000
Blue Sky Airlines 2000 to Current
First Officer promoted to Captain
Responsible for safe flight operations of B727-200 series passenger service. Insure full compliance
with corporate and flying safety regulations. Project a positive image to our passengers.
Subject to no-notice, in-flight evaluations.
_ Selected as simulator instructor over three more experienced captains
_ Met or exceeded Federal on-time departure standards every quarter for the last eight quarters
Education
Auburn University, Auburn, Alabama
Bachelor of Business Administration, 1985
References Furnished Immediately Upon Request
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I bring a combination of flying skills and business acumen that can serve all your customers—internal
and external—very well. I know that our company will be judged by how smoothly, efficiently, and safely
a flight proceeds under my command. I can bring that same dedication to every crewmember because
I enjoy mentoring aviation professionals. Finally, you might consider the cost savings I can offer you as
a simulator instructor.
CONSTRUCTION FOREMAN
61
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
As a results-oriented Construction Foreman, I am consistently on time and under budget with my projects,
whether our company is serving as the general contractor or the subcontractor. I have experience
with commercial and residential properties including new construction, remodeling, and renovation.
Projects range from $100,000 to more than $10 million. My team leadership skills also enable me to coordinate
the efforts of multiple trades including plumbing, HVAC, electrical, painting, and rough/finish
carpentry.
Resume
Joseph A. Smith
121 Carpenter Way
Mequon,Wisconsin 53092
(262) 555-1186 / email@email.com
Construction Foreman
Proven track record of meeting time, labor, and project goals
Project/Job site management
Estimating time, labor, materials/Cost containment
Results-oriented, quality-focused Construction Foreman with a consistent track record of meeting
project timelines and budgetary constraints. Skilled managing general contractor/subcontractor
crews and other trades.
Core Strengths
Project management Team leadership
Rough/finish carpentry Plumbing, HVAC, electrical
Vendor sourcing Time, labor, materials estimating
Code compliance Quality commitment
Professional Experience
RITZY BUILDERS, Pewaukee,Wisconsin 1995 to Present
Construction Foreman
Interact with general and subcontractors, architects, crews, and other trades to coordinate
projects on site from blueprints to completion, while meeting time, labor, material estimates,
and project specifications. Source and negotiate terms with suppliers, ensuring materials meet
quality specifications and delivery timelines.
_ Built eight 320,000-square-foot, $10 million supermalls.
_ Restored $1.2 million Victorian mansion to its original specifications.
_ Instituted use of proprietary construction management system to produce estimates, takeoffs,
and bids.
Education
Milwaukee Area Technical College
Carpentry Diploma, 1992
_ Member of the National Vocational Honor Society
_ Recipient of Scholastic Achievement Award
References Furnished Immediately upon Request
Keywords
Project Management
Job Site
Crew/Skilled Trades
Cost Estimating
Time, Labor,
Materials
Residential/
Commercial
Rough/Finish
Carpentry
Plumbing, HVAC,
Electrical
Interior/Exterior
Painting
Architect
General Contractor
Subcontractors
Takeoffs, Bids
Building Codes
Compliance
Team Leadership
Remodeling/Build-
Outs
Restoration
Renovation
New Construction
CONTRACTS SPECIALIST
62
Keywords
Signature Authority
Documentation
Purchase
Agreements
Letters of Intent
Promissory Notes
Finance Terms
Reimbursements
Inquiries
Negotiation of Terms
Deliverables
Breech of Contract
Milestones
Lease Agreements
Contractual
Deadlines
Export Regulations
Proposal
Submissions
Contract Language
Creditworthiness
Credit
Authorizations
Purchase Orders
Resume
David Robinson
3 Bradford Drive
Bristol, CT 06010
(860) 555-1212 / email@email.com
Contracts Specialist
Four years of progressive responsibilities facilitating contractual sales
Full accountability negotiating and overseeing the contracts process with our customers. Excellent
skills in expediting the entire purchasing process from inquiry to delivery.
Areas of Expertise
Contract Language Reimbursements
Letters of Intent Credit Authority
Purchase Agreements Promissory Notes
Documentation Export Regulations
Professional Experience
RAYTHEON COMPANY, El Segundo, CA 1997 to Present
Contracts Specialist (1999Present)
Contracts Associate (19971999)
Submit proposals and negotiate sales terms with purchasers of Raytheon goods. Validate the
creditworthiness of international companies by verifying commercial credit authorizations.
Monitor the progress of contracts tracking purchase orders, deliverables, and milestones. Hold
signature authority up to $3M.
_ Successfully negotiated lease agreements with favorable finance terms.
_ Resolved technical and logistical matters in advance of contractual deadlines, avoiding a
potential breech of contract on the company’s largest sale in history.
_ Considered the company expert on export regulations.
Education
University of California, Sacramento
Bachelor of Science, Business Administration, 1997
_ Summa Cum Laude graduate
_ Honors Program
References Furnished Immediately upon Request
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I believe that what I do has a substantial impact on the bottom line of my organization, and I take that
responsibility very seriously. You mentioned you are looking for a self-starter, and I am pleased to be
able to say that since I became a contracts specialist, my management has commented on my ability to
handle the job more effectively than my predecessors. In particular, my ability to evaluate creditworthiness,
knowledge of contract language, and commitment to making sure contractual deadlines are
met, are what sets me apart.
CONTROLLER
63
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
You mentioned how important growth through acquisition was to your future, and I have facilitated the
acquisition and integration of four small companies, consolidating production lines and warehouse
space with significant expense reduction. Recently I negotiated an insurance settlement that realized
$220,000 in incremental loss recovery. We have reduced audited adjustments from 40 to 4 by standardizing
accounting practices. My team also saved over $600,000 in property and sales tax reduction
and discovered $98,000 in double-paid charges on utility taxes.
Resume
Michael A. Schenker
722 Woodbridge Road
Williamsville, New York 14221
(716) 555-1029 / email@email.com
Controller
Private Sector and Public Accounting
Profit Oriented / Cost Conscious with Successful
Record as Change Agent, Introducing New
Technologies and Progressive Business Models
Senior executive with complete financial management of all accounting and finance activities.
Researched and designed comprehensible road map for lucrative acquisitions and mergers.
Core Strengths
Profit Forecasting Cash Flow Analysis
Contingency Planning Feasibility Study
Debt Consolidation Systems Integration
Professional Experience
OPEN ROAD, INC., Lackawanna, New York 1993 to Present
Controller/Director of Finance
Provide fiscal leadership for manufacturer of automotive aftermarket products with $26.7 million
in annual sales. Protect business and financial assets through internal controls, independent
audits, and aggressive insurance management. Prepare annual budgets and strategic
plans.
_ Negotiated insurance settlement that realized $220,000 in incremental loss recovery.
_ Facilitated acquisition of four small companies, consolidating production lines and warehouse
space with significant expense reduction.
_ Reduced audited adjustments from 40 to 4 by standardizing accounting practices.
_ Saved over $600,000 in property and sales tax reduction and discovered $98,000 in doublepaid
charges on utility taxes.
Education
Canisius College, Buffalo, New York
Master of Business Administration, 1987
Certified Public Accountant—New York
References Furnished Immediately upon Request
Keywords
Financial
Leadership/
Management
Audit Adjustments
and Internal
Controls
Asset Protection
Report Creation
Tax Reduction
Budgeting and
Strategic Planning
Loss Recovery
Cost Containment/
Expense Reduction
Change Agent
Systems Integration
Profit Forecasting
Business Acquisition
Feasibility Study
Cash Flow Analysis
Fiscal Integrity
Public and Private
Sector Accounting
Debt Consolidation
Asset and Liability
Management
Contingency
Planning
Insurance and Risk
Management