Market Penetration/
Expansion
Negotiations
Presentations
Relationship
Building
Incentive
Development
Territory
Penetration
Competitive Market
Analysis
Prospecting
Solution-Based
Selling
Consultative Selling
Client Needs
Analysis
Trade Show
Management
Lead Generation
Sales & Marketing
Sales Promotions
Product Introduction
Market Research &
Analysis
Staff Training &
Development
New-Business
Planning/
Development
Goal
Setting/Personal
Development
Resume
Anita Cooley
234 Shoshue Blvd.
Cincinnati, Ohio 45237
(513) 555-1122 / anita666@hotmail.com
Account Executive
Growing and sustaining revenues in highly competitive markets.
New-Business Planning/Development • Market Research & Analysis
Competitive Market Analysis • Market Penetration/Expansion
Core Strengths
Presentations / Negotiations Problem Resolution
Relationship Building Consultative / Solution-Based Selling
Incentive Development Client Needs Analysis
Territory Penetration Lead Generation
Professional Experience
ROCCO MARKETING AGENCY, Detroit, Michigan 1999 to Current
Account Executive
Exercise full sales and marketing accountability for major local account list with territory extending
from Detroit to Philadelphia and reaching to Toms River, NJ. Coordinate annual trade
shows, develop and execute sales promotions, and create power methods to introduce new
products. Challenged with ensuring peak performance of team through effective staff training
and development as well as ambitious goal setting while emphasizing personal development.
_ Received Stellar Seller Award (2000) for generating first-quarter new business.
_ Increased local sales by 16% in 2000 over 1999 by employing consultative sales approach.
_ Aggressively negotiated contract with major client, netting over $1 million 2000.
_ Lead team in turning around distress territory of underperforming executive.
Education
University of Cincinnati, Cincinnati, Ohio
Bachelor of Arts: Business & Communications, 1990
_ Interned with One2all Communications, New York
_ GPA 3.75
References Furnished Immediately upon Request
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
Consistently, I have demonstrated my ability to meet or exceed sales goals. Planning and developing
ways to attract new business have always distinguished me from my colleagues. Based on my ability
to conduct thorough market research and analysis, I have repeatedly been successful in implementing
creative sales, marketing and promotional strategies that have produced desired results. Your company
has a product/service that will assist clients in getting ahead of their competition; I offer expertise in
market expansion and solution selling to attract new clients and thus maximize your revenue.
ACCOUNTING MANAGER
27
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I have more than five years’ experience in all aspects of general accounting and financial reporting. I
am strong with all required software programs, including Word, Excel, and accounting software such
as QuickBooks Pro, Great Plains, and Peachtree. From a management perspective, I practice team
building and leadership skills and have experience in hiring, training, and coaching. My financial
strengths include budgeting, reporting, auditing, and GL work.
Resume
Heather Shuster
1234 North Colorado Boulevard
Burbank, California 91304
(818) 555-1234 / email@email.com
ACCOUNTING MANAGER
Experienced in All Aspects of General Accounting and Financial Reporting
Team Building and Leadership / Hiring, Training, & Supervision
Strong Analytical, Mathematical, and Problem Solving Skills
Experienced in Integrated Accounting Software
Accounting manager with bachelor’s degree in Finance and five years’ related supervision and
accounting systems experience. Proven ability to plan and supervise work of others to achieve
department and organizational goals. Expertise in QuickBooks Pro, Great Plains, Peachtree,
Word, Excel, and Access.
Core Strengths
General Accounting Budget Management
Financial Systems & Reporting Hiring, Training & Supervising
Oral & Written Communications Payroll/Employment Taxes
Accounts Receivable/Payable Expense Tracking & Analysis
Professional Experience
WC SPECIALTY PRODUCTS, INC., Los Angeles, CA 1997−Present
Accounting Manager
Direct activities of accounting department for manufacturer of specialty gift items. Supervise,
train, and evaluate team of twelve involved with general accounting, accounts
receivable/payable, payroll processing, data collection and analysis, banking activities, and employment
tax reporting. Ensure month-end closings and timely financial statement preparation.
Prepare and manage annual budget process. Report to VP Finance.
_ Consolidated benefits accounting system for divisions located in four states throughout
United States.
_ Directed implementation of state-of-the art accounting software; trained staff on use.
_ Improved accuracy of financial reporting systems and asset accounting procedures.
_ Coordinated audit process with outside CPA. Collaborated in due diligence process on anticipated
acquisition.
Education
CALIFORNIA STATE UNIVERSITY, Los Angeles, CA
B.A. in Accounting; 1996
Keywords
Account
Reconciliations
Accounting Software
Accounts
Receivable/Payable
Banking
Budgets
Computer Skills
Data Collection &
Analysis
Data Processing
Expense Tracking
Financial Reporting
Mergers and
Acquisitions
General Accounting
Information Systems
Month-End Closing
Payroll
Revenue Accounting
Employment Tax
Reporting
Problem Solving
Project Management
Uniform
Capitalization
ACCOUNTS RECEIVABLE SUPERVISOR
28
Keywords
Accounts Receivable
Cash Management
Cost Reduction
Key Accounts
Financial Audits
Internal Controls
Credit & Collections
Strategic Planning
Financial Reporting
Negotiate
Collections
Profit/Loss (P&L)
Corporate Mergers
Profit Gains
Regulatory
Compliance
Auditing
Audit Controls
Risk Management
Revenue Gain
Work Paper
Financial Controls
Resume
Mark Williams
123 S. Fourth Street
Kewanee, Illinois 61443
(309) 555-1234 / email@email.com
Accounts Receivable Supervisor
Proven Background in Cost Reduction, Credit, and Collections
Financial Reporting / Strategic Planning Skills
Full Range of P&L / Key Account Financial Management Experience
Results-oriented, dedicated, and highly accomplished Accounts Receivable Supervisor with a
proven track record of reducing costs and improving collection results. Experienced in working
with corporate mergers.
Core Strengths
Accounts Receivable Strategic Planning
Collections Key Accounts
Profit/Loss (P&L) Credit & Collections
Financial Reporting Audit Controls
Financial Controls Risk Management
Professional Experience
JT ENTERPRISES—Lawson, IL 1989 to Current
Accounts Receivable Manager
Direct, train, and mentor a staff of four full-time accounting clerks in managing domestic and
international accounts receivable operations, financial reporting, strategic planning, and credit/
collection activities. Implement policies, procedures, and programs to streamline operations,
reduce costs, and increase efficiency. Negotiate payment terms and serve as the main point of
contact in resolving issues at all levels.
_ Negotiated key account terms, resulting in $7,000 in annual savings.
_ Spearheaded collection methods, clearing $45,000 in past-due accounts.
_ Trained staff members on new collection techniques to improve profit gains.
_ Oversaw accounts receivables during two corporate mergers.
Education
UNIVERSITY OF ILLINOIS STATE—Knox, Illinois
Bachelor of Science: Accounting 1988
Certifications: Certified Public Accountant (CPA) 1989
Interview Q&A Using Keywords
Why Should Our Company Hire You?
I have extensive experience as an Accounts Receivable Manager and have been involved in many corporate-
level teams in implementing audit controls, ensuring regulatory compliance, managing corporate
mergers, and ensuring profit gains. I have also worked with many high-level and international
clients in effectively directing collections activities.
ACTUARY
29
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I bring an understanding of contemporary political, social, and health issues. My expertise includes extensive
research and training in current mortality and disability trends in light of those issues as well
as cutting-edge interest rate theory and valuation constructs. Having consulted with both HHS and
state legislatures, I have knowledge of upcoming legislation and regulatory changes. I have excellent
presentation skills and can translate complex formulas into the vernacular.
Resume
Laura Longevity
999 Concourse Boulevard
Meriden, Connecticut 06456
(860) 555-1122 / email@email.com
Actuary
Society of Actuaries Fellow
Life and Health Insurance/Employee Benefits/Pensions
American Society of Pension Actuaries
Pensions specialist with a background in insurance plans. Proficient in mortality and disability
table construction. Skilled in statistical analysis software. Trained in latest valuation techniques.
Core Strengths
Pension valuations Calculating employee contributions
Earnings distribution Risk management
Annuity and Pension design Computer programs and applications
Solid communication skills Data analysis
Professional Experience
Milk M Enterprises, Chicago, Illinois 1987−2000
Actuary
Managed rate and product development functions of benefits department. Calculated rates for
insurance plans. Projected and reported on yields. Recommended equitable earnings distributions.
Designed pension and annuity products. Reviewed legislation for product compliance and
design. Researched demographic and social issues for impact on group and individual plans.
Certified pension plans for federal and state agencies.
_ Acted as Consultant to Health and Human Services Administration
_ Introduced a complex lattice model for higher accuracy in valuations
_ Provided technical assistance to a legislative team working on health-care reforms
_ Created a multitiered pension plan for a company with 8,000 employees
Education
University of Pennsylvania
Bachelor of Science, Mathematics 1982
_ Pi Mu Epsilon, Math Honors Society
University of Pennsylvania, Wharton School of Business
Asset Liability Management 2002
References Furnished Immediately upon Request
Keywords
Statistical Data
Probability Tables
Mortality
Yield
Insurance Plans
Pensions
Annuities
Premiums
Demographics
Social Issues
Legislative Review
Data Analysis
Earnings
Distribution
Rate Calculation
Disability
Liability
Benefits
Group Contracts
Risk
Valuation
ADMINISTRATIVE ASSISTANT
30
Keywords
Assistant to
Administrator
Computer Skills
Word Processing
Dictation
Transcription
Spreadsheets
Appointment
Management
Travel
Arrangements
Letter Composition
Newsletter Creation
Itinerary
Management
Message Taking
Call Screening
Office Management
Petty Cash
Presentation
Preparation
Professional
Appearance
Commissioned
Notary Public
Staff Supervision
Project Management
Resume
Linda B. Boisvert
123 James Street
Auburn, Maine 04210
(207) 555-1111 / email@email.com
Credentialed Administrative Assistant
Certified Professional Secretary
Commissioned Notary Public
Office Management Capabilities
Unique paraprofessional with outstanding skills resulting in becoming recently certified in advanced
secretarial skills. Ability to totally run and manage a small office or work as a team
member in a larger environment.
Core Strengths
Executive Assistant Accurate Message Taking
Varied Computer Skills Dictation/Transcription
Letter Composition Newsletter Creation
Appointment Management Petty Cash Account
Professional Experience
Bates Manufacturing Co., Lewiston, Maine 1995 to Present
Administrative Assistant
Provide secretarial and administrative support to the vice president of manufacturing. Notarize
documents when needed for entire organization. Coordinate all incoming business news
and create monthly newsletter distributed to all employees and clients. Utilize the Internet extensively
to research products, competitive businesses, and current trends. Compile information
for weekly presentations for department heads.
_ Serve as corporate librarian for all Internet research compiled.
_ Completely prepare newsletter from scratch to “camera-ready.”
_ Saved the company $10,000 in printing costs in one year.
_ Introduced software and applications to upgrade and network office.
Education
Mid-State College, Auburn, Maine Completed 2 Years
Associate Degree Computer Science
Associate Degree Secretarial Science
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
Having recently earned my CPS (Certified Professional Secretary) status, I feel confident that my additional
five (5) years of experience as an executive secretary would qualify me for your position. The
strengths I would bring to your position would be in all areas of secretarial support with an emphasis
on administrative-level assisting. In particular, I have worked successfully in the areas of special project
management, presentation preparation, itinerary management, and all levels of travel scheduling
and tracking. I am also very proficient with all Microsoft programs and using a Palm Pilot.
ANESTHESIOLOGIST
31
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I have 20 years of experience as a Board Certified Anesthesiologist providing perioperative, preoperative,
Intraoperative, and postoperative medicare care. After performing medical assessments on each
patient, I diagnose their situation, monitor and control anesthetics, and prescribe pain-relieving interventions.
I have practical experience in anesthesia, moderate sedation, respiratory and cardiovascular
disease, infection control, and emergency situations. I believe my research and clinical studies will help
the practice greatly.
Resume
Roberto Sanchez, M.D.
123 Alvarado Lane
Dallas, Texas 75243
(972) 555-5432 / email@email.com
BOARD CERTIFIED ANESTHESIOLOGIST
with 20 years of experience
Cardiovascular and Emergency/
Research and Clinical Studies
Perioperative, preoperative, intraoperative, and postoperative practical experience in administering
anesthetics, pain control, and moderate sedation, and an active participant in ongoing
research.
Core Strengths
Provide excellent medical care Focused consultations with patients
Prescribe pain-relieving medication Monitor and control all situations
Cardiovascular and respiratory Infection control techniques
Board certified—ASAHQ Licensed by the State of Texas
Professional Experience
NORTH TEXAS MEDICAL ASSOCIATES, Dallas, Texas 1982 to present
Senior Anesthesiologist
Provide Perioperative, Preoperative, Intraoperative, and Postoperative Medicare Care for anesthesia
care, pain management, respiratory and cardiovascular disease, and emergency situations.
Perform medical assessments, diagnose situations, monitor and control anesthetics, and
prescribe pain-relieving medication. Actively participate in research and clinical studies.
_ Treated over 20,000 patients in hospitals and clinics since 1982.
_ Patient satisfaction rated very high in interpersonal interactions.
_ Conducted more than 25 clinical studies since 1995.
_ Recognized by the ASAHQ as a “Top 25” Anesthesiologist in 2001.
_ Selected as a member of the ASAHQ Board of Directors in 2002.
Education
Johns Hopkins University School of Medicine, Baltimore, Maryland
Doctor of Medicine in Anesthesiology; 1981
University of Houston, Texas
Bachelor of Science Degree; Major: Medicine
Keywords
Anesthesiology
Pain
Board Certified
Moderate Sedation
Medical Care
Consultations
Perioperative
Preoperative
Intraoperative
Postoperative
Anesthetics
Medical Assessment
Monitor and Control
Pain-Relieving
Interventions
Diagnosis
Respiratory
Cardiovascular
Infection Control
Emergency
Situations
Research and
Clinical Studies
APPLICATION DEVELOPER
32
Keywords
Visual Basic/
VBScript
Java
Active Server Pages
JavaScript
XTML
XML
DHTML
ActiveX
Com/COM+
.Net
IIS
SQL Server
MTS
ADO
Windows 2000
Linux
Design Development
Infrastructure
Code Testing
Programming
Resume
Jonas Gorauskas
11027 Southeast 21 Boulevard
Anywhere, Idaho 00000
(208) 555-0000 / email@email.com
Application Developer
Expert Web Application Developer
Proven ability to transform concepts into working, stable applications.
Outstanding analytical, problem-solving and decision-making skills. Able to solve complex
problems with efficient solutions. Proficient in managing multiple projects. Multilingual—fluent
in Portuguese and English.
Core Strengths
Programming Ability Deliver Solutions
Business Management Skills Read German and Spanish
Infrastructure Planning Customer Service Oriented
Code Testing Integrate Web sites
Professional Experience
AKTIVTEK.com, Sierra, Nevada 2001 to Present
Web Application Developer/Owner
Develop applications, analyze data, plan infrastructure and deployment for Web sites. Define
and analyze requirements, design, code, and implement core elements in the company’s product
line. Perform object-oriented Web application development, integrate Web sites with database
servers, and code new programs and new server components. Address and resolve numerous
technical issues.
_ Reader’s Choice Award,WebOnline, 2000.
_ Published “Using the FileSystemObject,” Pinnacle Publishing, Inc. 2001.
_ Published “User Authentication and Management Without a Database,” ActiveWeb Developer,
1999.
Education
Lewis-Clark State College, Lewiston, Idaho
Bachelor of Science Degree in Computer Science 1999
_ Selected to lead the development of the WinBridge game client product.
_ Key player selected to implement compiled server-side components to improve robustness
and efficiency of client solutions.
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
My hands-on technical expertise makes me a great candidate for the job. I meet all qualifications outlined
in the advertisement. I earned a Bachelor of Science degree in Computer Science. I have designed,
developed, and programmed a number of successful Web projects, always being cost-conscious. Completing
the Pet.com e-commerce site required dedication to the project from conception to completion. I
have excellent communications skills and understand that providing superior customer service is the
key to success.
ARCHITECT
33
Interview Q&A Using Keywords
Why should we hire you, what are your strengths, and how do you see yourself contributing
to our company?
I am able to handle all phases of design: from program definition through design, models, and drawings.
My works have received design finalist and exhibit recognition in academic and professional environments,
including the Design of the Year award in Minneapolis in 1999. Because of multilingual
fluency, as well as historic and public architecture expertise, my range of influence is broad. Multistate
licensure and broad experience encompass commercial and residential, codes, zoning, and ADA compliance.
I have led manpower allocation, feasibility studies, site and cost analysis, estimating and management
of projects. Trade/Crossover skills in plumbing, electrical, build-out, and renovation projects
have been valuable assets to my work.
Resume
Christopher Aron
8705 Cleveland Avenue
St. Paul, Minnesota 55104
(651) 555-2599 / email@email.com
Licensed Architect
Registered in Minnesota, Wisconsin, Iowa, and Michigan
Fluent in English, Spanish, and French
Proficient with AutoCAD, FormZ, 3D Studio, MS Office, Pagemaker
Demonstrated success in exploring the relationship between architecture and the environment,
preservation, and accessibility through the discourse of design. Able to enhance the understanding,
knowledge, and philosophy brought forth in quality architecture.
Core Strengths
Public architecture Preservation consultant
Program definition Drawings and models
Presentation graphics Historic log structures
Americans with Disabilities Act Trade/crossover skills
Professional Experience
STATE OF MINNESOTA, St. Paul, Minnesota 1995 to Current
Architect: Bureau of Engineering
Midwest region’s recognized authority in the analysis, documentation, and restoration of historic
log structures, completing 54 projects to date. Scope of project management encompasses
manpower allocation, feasibility studies, site and cost analysis, estimating, and management
budgets. Served on the Technology Planning Committee, reviewing and implementing tools
and systems for the Architectural Unit. Design, develop, and manage public park, rural, and
city projects, from proposal development through new and restorative construction phases.
_ “The Bremerton Estate” featured in The Log Home Tradition magazine
_ “Volunteer of the Year” award recognition, The St. Paul Area Historical Society
_ Design Finalist, Elderly Housing (Exhibited at National Institute of Health)
_ “Architecture Responds to Americans with Disabilities,” featured in the St. Paul Chronicle
Education
University of Minnesota, Minneapolis, Minnesota
Master of Architecture, 1999
Bachelor of Architecture, 1989
_ Design Finalist, Contemporary Healthcare Facility (Exhibited in New York, New York)
References Furnished Immediately upon Request
Keywords
Multistate Architect
Licensure
Program Definition
Americans with
Disabilities Act
Compliance
Documents
Construction
Estimating and
Management
Site and Cost
Analysis
Presentation
Graphics
Feasibility Studies
Program Definition
Drawings and
Models
Public Architecture
Design Finalist
Zoning and Codes
Historic Log
Structures
Commercial and
Residential
Architecture
Manpower
Allocation
Preservation
Consultant
Exhibits
Multilingual
Fluency
Trade/Crossover
Skills
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